Our Story

Looking Glass Community Services is a 501 (c) (3) non-profit organization that has been dedicated to serving Lane County since 1970. Over the years, our organization has grown, and so have the services we provide. In addition to providing comprehensive services to teens in crisis, Looking Glass has established programming for children and adults, allowing us to provide outstanding care to a larger portion of our community. Our programs span the diverse fields of behavioral health, alcohol and drug abuse support, basic human services, juvenile justice, education, youth development, and workforce readiness.

Our Mission

Our mission is to “build a better future for youth, adults, and families.” Over the years of our operation, Looking Glass has established a reputation as the leader in supportive services to youth and families in Lane County. We partner with over 35 local providers, government agencies, and community leaders to provide essential social services. We are licensed and evaluated by the Oregon Department of Human Services, the Oregon Youth Authority, the Oregon Health Authority, and the State Department of Education.  In 2006, Looking Glass achieved national accreditation through the Council on Accreditation (COA) in New York.  We undergo regular, rigorous program-wide evaluations in order to maintain our accreditation, confirming our use of best-practice standards, high quality of services, and continual efforts to strengthen service provision.  Every year over 8,000 clients struggling with addiction, homelessness, abuse, education deficits, and mental health turn to our programs for assistance.  We are committed to helping our clients develop the skills they need to navigate life’s challenges, so that they can lead healthier, happier, and more productive lives.

Our Team

Administrative Team:

Chad Westphal, President and Chief Executive Officer

Brittany Means-Luna, Vice President of Homeless Youth and Alternative Education Services

Caitlin Peoples, Vice President of Residential and Outpatient Services

Kierstin Dunavant, Vice President of Administrative Services

Karen Etter, Vice President of Finance

Christy Mafoti, Vice President of Human Resources

Tyler Mack, Vice President of Marketing & Development

General Questions
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Program Directors:

Morgan Boozer, Homeless Youth Services Director

Ben Molin, Inpatient and Homeless Education Director

Adriel Blake, Regional Crisis Center Director 

Carlyn Wierda, Outpatient Services Director

Lynda Whitener, Program Director, Center Point School

Cheryl Zwillinger, Program Director, Riverfront School and Career Center

Annual Report

Download our annual report for more information on our programs, the people we serve, and our financials.