Looking Glass Community Services

The Looking Glass Counseling Program continues to evolve and adapt to meet the needs of our clients. We continue to hire more therapists and although we are not quite fully staffed still, we have made great progress in recent months and are doing our best to meet the growing need for therapy in our community, for clients of all ages. Here is a new video about the counseling program, highlighting the various ways our program meets our clients where they are, providing trauma-informed care from a diverse group of caring professionals.

Thanks to a $25,000 grant from the Trillium Community Benefit Initiative, the main Counseling office for Looking Glass therapy services now offers a resource pantry for active therapy clients and families. The pantry includes basic food items (perishable and non-perishable), hygiene items, clothing and some toys. Since opening the pantry in February, more than 200 families of counseling clients have utilized the pantry.

“Clients having access to basic needs (food, clothing, toiletries) not only supports those clients, families, and the community with their needs getting met, but allows them to have a greater sense of safety in their everyday lives,” said Jaime Ellsworth, Looking Glass Intensive Outpatient Support Services (IOSS) Clinical Supervisor.

In the Spring of 2021 and amidst the throws of the Covid-19 pandemic, Matt Sorensen, the CEO of the Boys & Girls Club of Emerald Valley in Eugene, noticed an uptick in the behavioral issues of the youth in program there and realized his club needed help.

“We were seeing the stress and trauma these kids were going through manifesting itself in a way that we were clearly not equipped to deal with,” Sorensen explained. “Not just a few kids having bad days, but like real meltdowns, bad language and tantrum throwing. We recognized that we needed to find a partner with expertise in mental health and youth so we sought out a connection with Looking Glass.”

Starting back in August has had Looking Glass therapists, skill builders and a youth peer support specialist embedded at the Boys & Girls Club two to three days per week.

After 3 months of not making house calls and more than a year without access to a crisis bed for youth, the Crisis Response Team from Looking Glass is once again able to go out in-person and assist a youth in crisis and help get them transported to the Jasper Mountain Safe Center Crisis Bed for a 72-hour crisis stay. The Crisis Response Team consists of a multi-agency collaboration between Looking Glass, Jasper Mountain and the Child Center and has been in operation in Lane County for at least 15 years.

Happening at Looking Glass:

Looking Glass Counseling Program received a grant from MHS 20 Funding through Lane County HHS and Oregon Health Authority (OHA) health equity grant funds that funded Black, Indigenous, and persons of color (BIPOC) support groups, which allowed us to host 10 sessions of hourly long Zoom Telehealth meetings. Both facilitators identify as BIPOC, to help assist in cultivating an inclusive environment. This support group is open not only to Looking Glass clients, but to community members, as well.

Looking Glass Counseling Program is excited to have received funding from the Oregon Health Authority (OHA) for a grant that will enhance our counseling service offerings by integrating a strengths-based, trauma-informed Youth Peer Support Program. This funding allows the Counseling Program to directly support those who have been adversely affected by the COVID-19 pandemic. There are many socio-economic and cultural barriers for people of color to receive social services, including mental health treatment and substance abuse treatment.

The Looking Glass Counseling Program is here to support you! All of our therapists have transitioned to working with clients via telehealth with limited in-person services. The last year has been filled with many uncertainties, which can cause high levels of stress, trauma, anxiety, and depression. If you are looking to inquire about our counseling services, please call our office at (541) 484-4428. If you are looking for Spanish-speaking services, please call (541) 246-2256.

The Looking Glass Counseling Program is pleased to partner with the Springfield School District to discuss suicide prevention among youth in the Latinx community. This presentation will be presented in Spanish and is open to the general public.

El Programa de Consejería Looking Glass se complace en asociarse con el Distrito Escolar de Springfield para discutir la prevención del suicidio entre los jóvenes de la comunidad latinx. Esta presentación se presentará en español y está abierta al público en general.

Looking Glass le Ofrece Servicios de Consejería en Español - Looking Glass Offers You Counseling Services in Spanish.

VIDEO - Watch our Spanish speaking therapists discuss our services, including a success story from one of our wonderful clients. In Spanish with English subtitles.

For many families in our community, there is a need for help and care when a child is experiencing a mental or behavior health crisis. To support those families, Looking Glass, The Child Center, and Jasper Mountain came together to create the Crisis Response Team. Unfortunately, in-person services had to be temporarily suspended in April due to concerns around COVID-19. We are happy to announce, however, that with careful planning, we were able to resume in-person services on July 6th.